Interstate National Dealer Services

Since 1980, Interstate has been a leading provider of service contract and extended warranty programs. We are proud to say that Forbes Magazine has recognized us as one of the Top 200 Best Small Companies in America for three consecutive years. Interstate continues to be a market leader by continually pioneering new technologies, exceeding expectations, and providing value to our partners and customers.

From effective product design to competitive pricing, from professional marketing materials to responsive customer service, everybody wins with an Interstate program - dealers, financial institutions and consumers alike.

Turn-key programs, unparalleled support and flexible products - all delivering peace of mind to the consumer and our business partners. No doubt, these are among the biggest things in business and in life. And Interstate warranties them all.

Interstate has built an extensive administrative infrastructure. Using our well-trained, friendly telephone support staff, consumers will find that answers to all of their questions are literally right at their fingertips. Our breakthrough processes dramatically speed and improve customer activation, claim processing and claim payment. Our internal technical staff has the proven expertise to rapidly assess problems and suggest repair locations. That's unsurpassed customer service; that's what inspires peace of mind.

The comprehensive nature of our administrative structure brings unparalleled support to those we serve. Our proprietary, consumer-driven processes deliver value at every turn:

OCR scanning technology processes applications in minutes
Our call center's benchmark response time is under 15 seconds
Detailed actuarial reporting produces competitive pricing
Comprehensive services include:
Database administration
Accounting support
Claims management and reporting
Financing
Marketing programs
Automated underwriting
Immediate claims payment

At Interstate, we don't produce rigid, off-the-shelf solutions. Our extended service programs can be uniquely customized and strategically tailored to meet any need. This is why our products are considered such proven performers, particularly among the nation's most trusted dealers and financial institutions. Broadly distributed coast-to-coast, our well-established brands are known and respected across the country. Interstate ensures that the warranty fits the products and consumer perfectly. Our expedient and friendly service promotes consumer peace of mind. And when problems arise, our swift claims processing reinforces that secure feeling. In addition, Interstate maintains multiple long-term insurance relationships, providing additional comfort to all service contract holders.

Interstate is a turn-key solutions provider for our dealers. We provide tailored, high profile brands - such as InterstateStar, HiRoad, AutoGuard, and more - that guarantee unsurpassed consumer services and satisfaction. Interstate offers a vast range of programs to satisfy virtually every extended warranty need. Transparent administration, responsive service and intelligent turn-key software helps our dealers sell more service contracts.

High quality marketing materials, easily customized service contracts, proprietary product development, individualized claims management reporting and multi-tier training make our third-party administrative support services second to none.